qkpk Privacy Policy — Your Information Is Protected

Last Updated: January 2026

Introduction & Commitment

qkpk is a trusted online betting and casino platform in Bangladesh. We believe that protecting every user's personal information is our primary responsibility. This privacy policy clearly describes what kind of information qkpk collects, how that information is used, and how we protect your privacy.

By using the qkpk platform, you are considered to have read and agreed to all the terms of this privacy policy. We may update this policy as needed, and you will be notified of any significant changes. Continuing to use our platform after an update means you agree to the updated policy as well.

This policy applies only to qkpk's own platform. We are not responsible for any third-party websites or services.

1. Information Collection

qkpk collects only the information necessary to provide and improve the platform's services. We maintain full transparency in how we collect information.

1.1 Registration & Account Information

When creating an account, we collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
Residential address within Bangladesh
Preferred language and communication method
Chosen username and password (stored in encrypted form)

1.2 Financial & Payment Information

qkpk collects the necessary financial information to process deposits and withdrawals. We handle transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Records related to these transactions are stored securely and used only for necessary purposes.

We never collect or store your full bank account number or mobile banking PIN. Payment information is processed securely through the relevant service providers.

1.3 Identity Verification Information (KYC)

To ensure a safe environment and prevent money laundering, qkpk may in certain cases request a copy of a government-issued identity document for verification, such as a National ID (NID) or passport. This information is stored with the highest level of security and only authorised staff have access to it.

1.4 Usage & Activity Information

Information that is automatically collected while using the platform:

IP address and device type
Browser type and version
Pages visited and session duration
Game history and betting records
Login time and general location information

2. Use of Information

qkpk uses collected information only for specific and legitimate purposes. The main purposes for which we use information are described in detail below.

2.1 Service Delivery & Operations

Creating, verifying, and managing accounts
Processing deposit and withdrawal transactions
Providing bonuses, promotions, and VIP rewards
Maintaining gaming history and account balances
Resolving technical issues and maintaining the platform

2.2 Security & Protection

Preventing fraud and unauthorised access
Detecting unusual account activity
Enforcing responsible gaming limits
Verifying age — ensuring services are available only to users aged 21 and above
Monitoring the overall security of the platform

2.3 Communication & Customer Support

qkpk uses the collected contact information to share necessary details with you. This includes account-related notifications, transaction confirmations, and customer support responses. This information is also used to provide you with prompt assistance through our 24/7 live chat and email support channels.

2.4 Platform Improvement

We analyse aggregate and anonymous data to improve the user experience. This analysis remains completely confidential and no personal information is shared with third parties.

3. Information Sharing

qkpk never sells your personal information. Information is shared only in limited and necessary circumstances.

3.1 Authorised Third Parties

In limited cases, information may be shared with the following parties:

Payment processors: bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions
Identity verification services: Authorised service providers for the KYC process
Technical service providers: Partners who assist in operating the platform, who are bound by our confidentiality agreements

All such third parties are contractually obligated to comply with qkpk's privacy standards. They may not use your information beyond the stated purpose.

3.2 Legal Obligations

If disclosure of information is legally required under applicable laws of Bangladesh or by valid direction of a competent authority, qkpk is obliged to comply. In such cases we always seek legal advice and provide only the minimum necessary information.

3.3 Prohibited Activities

qkpk never does the following:

Selling your information to advertising or marketing companies
Sharing personal information with third parties without permission
Using information beyond the purpose for which it was collected
Transferring personal information to international organisations (except verified partners)

4. Data Protection

qkpk uses industry-standard security technology to keep your information safe. Our security framework is multi-layered and continuously updated.

4.1 Encryption

All data is transmitted via SSL/TLS encryption technology. Every piece of information sent between your browser and our servers is fully encrypted. Passwords and sensitive data are stored on servers in hashed form.

4.2 Access Controls

Only authorised qkpk staff can access your personal information, and only to the extent necessary to provide services. All access is logged and regularly audited.

4.3 Secure Servers

Our data servers are protected by modern firewalls and security technology. Regular security tests are conducted and any potential vulnerabilities are addressed promptly.

4.4 Personal Responsibility

You also play a role in the security of your account. Use a strong password, do not share your login details with anyone, and always remember to log out from public devices.

5. Cookies & Tracking

5.1 What Are Cookies

Cookies are small text files stored in your browser. The qkpk platform uses cookies to deliver a smooth and personalised experience.

5.2 Types of Cookies

Essential cookies: Required to maintain login sessions and deliver core services. The platform cannot function properly without these.
Functional cookies: Used to remember your preferences, such as language or theme.
Analytics cookies: Help analyse platform usage to improve services. This data is aggregate and anonymous.

5.3 Cookie Controls

You can manage or disable cookies from your browser settings. However, disabling essential cookies may cause some platform services to not work properly. Please refer to your browser's help page for cookie management.

6. Data Retention

6.1 General Retention Policy

qkpk does not retain your data beyond the period necessary. Retention periods depend on the type and purpose of the information.

6.2 Active Accounts

While your account is active, all account information, transaction history, and gaming records are retained. This is necessary for service delivery and dispute resolution.

6.3 After Account Closure

Even after an account is closed or deactivated, certain information may be retained for a limited period as required by law. Once that period has passed, the information is securely deleted or anonymised.

7. Your Rights

Every user of qkpk has the following rights regarding their personal information.

7.1 Right to Access

You can request from us at any time to find out what information we hold about you. We will provide a complete summary of your information within a reasonable timeframe.

7.2 Right to Correction

If there is an error in your personal information, you can request a correction. We will verify the correct information and update it promptly.

7.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, this request may be limited in cases of legal obligations or ongoing transactions.

7.4 Right to Object to Processing

You can object to the processing of your information for specific purposes. You also have the right to opt out of marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact us. Our customer support team is always ready to assist via 24/7 live chat and email. After verifying your identity, we will process your request as quickly as possible.

8. Protection of Minors

qkpk is an adult platform operated exclusively for users aged 21 and above. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account, that account will be immediately closed and the associated information will be deleted. Parents or guardians may contact us regarding this matter.

9. Policy Changes

9.1 Update Process

qkpk may update this privacy policy from time to time. In the case of significant changes, we will notify you via your registered email or through a notification on the platform.

9.2 Effective Date

With each update, the "Last Updated" date at the top of the page will be changed. Continuing to use the platform after a new policy takes effect means you agree to the updated policy.

9.3 Previous Versions

You may request a previous version of our privacy policy if needed. We archive all prior versions.

10. Applicable Law

This privacy policy is governed by and interpreted in accordance with the applicable laws of Bangladesh. Any disputes relating to data protection will be resolved in the competent courts of Bangladesh.

qkpk, as a safe and reliable platform, holds your privacy in the highest regard. Our goal is to provide you with a trustworthy and transparent gaming environment where your information is always protected.

qkpk's Privacy Policy